Support

We're here to help you get the most out of My Athlete.

📧 Contact Us

For questions, bug reports, or feature requests, email us at:

support@myathlete.team

We typically respond within 24 hours.

❓ Frequently Asked Questions

How do I add an athlete?

From the Dashboard, tap the "+" button. Enter the athlete's first name, last name, date of birth, biological sex, and primary sport. The app will automatically determine their LTAD developmental stage based on age.

How do I record an assessment?

Go to the Record tab, select an athlete, then choose a sport and assessment. Each assessment includes a "How to Measure" guide. Enter the score and save — it works even offline.

How do growth percentiles work?

My Athlete uses the same CDC LMS method used by pediatricians. Enter height and weight on the Growth tab to see where your athlete falls compared to national averages for their age and sex.

What is Height-Equivalent Age?

Height-Equivalent Age tells you the age at which your child's current height matches the 50th percentile (median). For example, a tall 8-year-old might have a Height-Equivalent Age of 10, meaning they're the height of an average 10-year-old.

Can coaches see my child's data?

Only if you join their team. When you enter a team's join code, the coach gains read access to your athlete's assessment data on that team's roster. Coaches cannot see data for athletes not on their team.

How does offline mode work?

When you record an assessment or growth measurement without internet, the data saves locally on your device. A purple banner appears showing queued items. When connectivity returns, everything syncs automatically.

How do I delete my account?

Go to Settings → scroll to the bottom → tap "Delete Account". This permanently removes your account and all associated athlete data within 30 days. This action cannot be undone.

How do I export my data?

Go to Settings → tap "📦 Export My Data". This generates a JSON file containing all your profiles, athletes, assessments, growth entries, and team data. You can save or share it via your device's share sheet.

My athlete is 14+ — can they have their own account?

Yes! Athletes 14 and older can create their own account by selecting "Athlete" during registration. They'll receive a claim code that parents can enter to link accounts. Once linked, parents can view the athlete's data from their own dashboard.

🐛 Found a Bug?

Please email support@myathlete.team with: